Privacy Policy

01. Overview

beso88 ("we," "us," "our") operates as an online gaming platform serving Filipino players across the Philippines, including Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond. As a data controller, beso88 takes its obligations under Philippine data privacy law seriously and is committed to handling your personal information with transparency, integrity, and care.

This Privacy Policy describes the types of personal data we collect from players and visitors, the purposes for which that data is processed, the parties with whom it may be shared, the security measures we employ to protect it, and the rights available to you as a data subject under Philippine law.

This policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

02. Data Controller

For the purposes of the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations, the data controller responsible for your personal data is:

If you have any questions or concerns about how beso88 processes your personal data, or if you wish to exercise any of your rights as a data subject, please contact our Data Protection Officer using the details above.

03. Personal Data We Collect

beso88 collects only the personal data that is necessary for the purposes described in this Privacy Policy. The categories of personal data we collect include:

3.1 Identity & Contact Data

• Full legal name as it appears on your government-issued ID;
• Date of birth (for age verification — players must be 21 or older);
• Nationality and country of residence;
• Registered email address;
• Philippine mobile number;
• Residential address.

3.2 Identity Verification (KYC) Data

• Copies of government-issued identification documents (e.g., Philippine passport, SSS ID, UMID, driver's license, PhilSys national ID);
• Proof of address documents (e.g., utility bills, bank statements);
• Proof of payment method ownership where required.

3.3 Financial Data

• GCash account number or registered mobile number;
• PayMaya account details;
• Bank account details (BPI, BDO, Metrobank) where used for transactions;
• Transaction history, including deposits, withdrawals, and bonus activity;
• USDT wallet address where applicable.

3.4 Gaming Activity Data

• Game history, bet amounts, win/loss records, and session durations;
• Responsible gaming tool settings (deposit limits, session limits, self-exclusion status);
• Bonus and promotion usage history.

3.5 Technical & Device Data

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Cookies and similar tracking technologies (see Section 10);
• Login timestamps and session activity logs.

3.6 Communications Data

• Records of live chat conversations with beso88 support;
• Email correspondence with beso88;
• Feedback, complaints, and dispute records.

04. How We Collect Your Data

beso88 collects personal data through the following means:

• Direct collection: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions;
• Automated collection: Data collected automatically when you access the beso88 Platform, including through cookies, web beacons, and server logs;
• Third-party sources: Data received from payment processors (GCash, PayMaya, BPI, BDO, Metrobank) in connection with transaction processing, and from identity verification service providers used for KYC compliance;
• Regulatory sources: Data received from Philippine regulatory authorities in connection with compliance obligations.

05. Purpose of Processing

beso88 processes your personal data for the following purposes:

beso88 will not process your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

06. Legal Basis for Processing

beso88 processes your personal data on the following legal bases under the Data Privacy Act of 2012 (RA 10173):

• Contractual necessity: Processing required to perform our contract with you — i.e., to operate your beso88 account, process transactions, and provide gaming services;
• Legal obligation: Processing required to comply with Philippine legal and regulatory obligations, including AML regulations, KYC requirements, and responsible gaming mandates;
• Legitimate interests: Processing necessary for beso88's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights;
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for marketing communications. You may withdraw consent at any time by contacting support.

07. Data Sharing & Disclosure

beso88 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Your personal data may be shared only in the following circumstances:

7.1 Service Providers

beso88 engages trusted third-party service providers who process personal data on our behalf under strict data processing agreements. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting providers, and customer support platform providers. All service providers are contractually required to process data only as instructed by beso88 and to maintain appropriate security standards.

7.2 Regulatory & Legal Disclosure

beso88 may disclose personal data to Philippine regulatory authorities, law enforcement agencies, or courts where required by applicable law, a valid court order, or a lawful regulatory request. This includes disclosures required under the Anti-Money Laundering Act (AMLA) of the Philippines and its amendments.

7.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of beso88's business, your personal data may be transferred to the successor entity. You will be notified of any such transfer and the privacy practices of the successor entity prior to the transfer taking effect, where reasonably practicable.

7.4 With Your Consent

beso88 may share your personal data with third parties in circumstances not described above where you have provided your explicit prior consent to such sharing.

08. Data Retention

beso88 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulation. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with AML and KYC regulatory requirements;
• Transaction and financial data: Retained for a minimum of five (5) years from the date of the transaction, as required under Philippine AML regulations;
• Gaming activity data: Retained for a minimum of three (3) years from the date of the activity;
• Communications data: Retained for a minimum of two (2) years from the date of the communication;
• Technical and device data: Retained for up to twelve (12) months from collection, unless required for longer for fraud investigation or legal proceedings.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with beso88's data disposal procedures.

09. Data Security

beso88 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• Encryption: All data transmitted between your device and the beso88 Platform is encrypted using industry-standard TLS (Transport Layer Security) protocols;
• Access controls: Access to personal data is restricted to authorised beso88 personnel and service providers on a strict need-to-know basis;
• Two-factor authentication: beso88 supports and encourages the use of two-factor authentication (2FA) for player accounts;
• Regular security audits: beso88 conducts periodic security assessments and vulnerability testing of its Platform infrastructure;
• Incident response: beso88 maintains a data breach response procedure and will notify affected players and the National Privacy Commission (NPC) of the Philippines in the event of a personal data breach, as required by RA 10173.

While beso88 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying beso88 immediately if you suspect any unauthorised access to your account.

10. Cookies & Tracking Technologies

beso88 uses cookies and similar tracking technologies on the beso88 Platform to enhance your user experience, maintain session security, and gather analytics data. The types of cookies we use include:

10.1 Strictly Necessary Cookies

These cookies are essential for the beso88 Platform to function correctly. They enable core features such as account login, session management, and security. These cookies cannot be disabled without affecting Platform functionality.

10.2 Functional Cookies

These cookies remember your preferences and settings — such as your preferred language, display settings, and responsible gaming tool configurations — to provide a more personalised experience on the beso88 Platform.

10.3 Analytics Cookies

beso88 uses analytics cookies to collect aggregated, anonymised data about how players use the Platform. This data helps us understand which features are most used, identify technical issues, and improve the overall gaming experience. Analytics data is not used to identify individual players.

10.4 Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the beso88 Platform. For more information on managing cookies, refer to your browser's help documentation.

11. Your Rights as a Data Subject

Under the Data Privacy Act of 2012 (RA 10173) of the Philippines, you have the following rights with respect to your personal data held by beso88:

• Right to be informed: You have the right to be informed about how your personal data is collected, used, and processed — which is the primary purpose of this Privacy Policy;
• Right of access: You have the right to request a copy of the personal data beso88 holds about you, along with information about how it is being processed;
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data beso88 holds about you;
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to beso88's legal retention obligations;
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request its transfer to another data controller where technically feasible;
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe beso88 has violated your data privacy rights.

12. Minors & Age Restriction

If you are a parent or guardian and believe that a minor has registered on the beso88 Platform or provided personal data to beso88, please contact our support team immediately via live chat or at [email protected]. We will investigate and take appropriate action promptly.

13. Changes to This Privacy Policy

beso88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When material changes are made, beso88 will notify registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect, where reasonably practicable.

The "Last Updated" date at the top of this page indicates when this Privacy Policy was most recently revised. The most current version of this Privacy Policy will always be available at beso88.com/privacy-policy. Your continued use of the beso88 Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms.

If you do not agree with any changes to this Privacy Policy, you must cease using the beso88 Platform and may request account closure in accordance with our Terms & Conditions.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way beso88 handles your personal data, please reach out to our Data Protection Officer through any of the following channels:

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC is the independent government body responsible for administering and implementing the Data Privacy Act of 2012 in the Philippines.